Shipping policy
Shipping Policy – Nova Trove
Thank you for shopping with Nova Trove. We are dedicated to providing a smooth and reliable delivery experience.
Shipping Time
- Orders are processed within 24–48 hours after confirmation.
- Delivery typically takes 3–7 business days from the date of dispatch.
- Delivery times may vary slightly based on your location and external factors.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across India.
- Please ensure availability at the delivery address to receive and pay for your order.
Shipping Charges
- We offer Free Shipping on most products.
- Any applicable shipping charges (if any) will be displayed at checkout.
Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your shipment.
Return Policy
- We provide a 7-day return policy from the date of delivery.
- To be eligible for a return:
- Product must be unused and in original packaging.
- Valid proof of purchase is required.
- Refunds/replacements are processed after inspection of the returned item.
Important Notes
- Nova Trove is not responsible for delays caused by courier services or unforeseen issues.
- Incorrect address or failed delivery attempts may lead to additional charges.
Thank you for choosing Nova Trove – premium home & lifestyle products at your doorstep!